Technical Support

We are seeking a customer focused individual to join our experienced team in a Technical Support role, based in Horotiu, in the Waikato. This role is a great opportunity to further your interest and career in related fields of technical, mechanical, and electronical aspects of the Agri- tech sector. In this Technical Support role, you will carry out warranty processes and electronics/electrical checks. You will communicate and provide technical support to dealers and direct customers online and face to face. Together with the wider technical and sales support team you will be focused on providing exemplary customer service, technical support, problem resolution and installation support for Waikato Milking Systems products.

To be successful you will:

• Have relevant background/experience
• Have a passion for quality and excellent attention to detail
• Have strong interpersonal skills and a great communication style
• Be proactive, reliable, and willing to learn from others 
• A Have a genuine interest in the agricultural/Agri-tech sector
• Have a great work ethic and ‘can do’ attitude 
• Hold a full driver’s licence and have own transport
• Be willing to work flexible hours to meet customer demands

Benefits of joining the team:

• Excellent knowledge, training, and support to ‘tap into’
• Chance to brainstorm and problem solve with global technical team
• Good team culture
• Opportunity for career development
• Recognition of Long service
• Annual Flu vaccinations